Barcelona Airport Arrivals
The terminals at Barcelona Airport are assigned to flight operators, so you could arrive at any terminal regardless of where your flight originated. The majority of arrivals will be connected to the terminal building by one of the seventy-three sky bridges for ease of access. Some aircraft will park away from the terminal on the airport apron, in which case you will be transferred to the terminal by bus.
In line with European legislation, Barcelona Airport provides free assistance for people with reduced mobility. This must be requested at least forty-eight hours in advance and the full details can be found on the airport website here.
After disembarking from your plane, all non-Schengen flights will be required to pass through immigration. At passport control, you will need to show a valid passport and citizens of some countries will also need to show a valid visa to enter Spain. If you are unsure if you need a visa to enter Spain, full details are available here (document in Spanish).
Passengers on internal Spanish flights and flights from a Schengen area country are not required to go through immigration checks.
Baggage Reclaim Area
If you are only carrying hand baggage you can go straight on to customs, but if you have checked-in hold luggage you will need to go to the baggage reclaim area and collect it. There are thirty-nine baggage carousels divided between the terminals, with large overhead monitors in each terminal to inform you which carousel your luggage will be on. A screen at each carousel will display the flight number and origin, as well as the baggage-handling agent.
If your baggage does not arrive or if there is damage to any of your bags, this should be reported immediately to the handling agency that is displayed on the monitor. Their office will be located in the baggage reclaim hall, details of which are available here. You will be asked to fill in a Lost/Damaged Property Form providing details of where you are staying and your contact details. In the case of damaged baggage, take photographs if possible while you are still in the baggage hall.
Before leaving the baggage reclaim area ensure that you have all of your bags, as once you have passed through customs you won't be allowed back through.
There are different duty-free allowances for travellers entering from within Europe or outside the EU. At customs you must go through the correct channel; blue for EU passengers, green for nothing to declare or red for goods to declare. Some goods are restricted, such as food, high-value items and large amounts of currency, all of which should be declared. Full details can be found on the website of the European Commission, but if you are in any doubt, just ask a customs officer.
Once you have cleared customs you will enter the arrivals hall where anyone you have arranged to meet should, hopefully, be waiting for you.
There are a variety of shops and cafeterias in the arrivals halls of both terminals, as well as banking ATMs, bank branches for currency exchange and car rental offices. Free Wi-Fi is available throughout the airport.
If you need to make your own arrangements for transport from the airport, check out our getting to and from the airport page here. You will find information about buses, trains, the metro and taxis, with costs for each service, and their routes and timetables.